What this is

This is a demo build of a simple workflow: a resident submits an issue with a photo and a clear location, and it becomes a trackable job. The goal is boring in a good way: fewer back-and-forth emails, fewer repeat reports, and fewer “we can’t route this” dead ends.

For cities

Cleaner intake and fewer duplicates so crews can route and schedule faster.

For residents

A place to submit issues and see what happened without sending the same request again.

For contractors

Better work orders: clearer locations, photos, and context before dispatch.

What the demo focuses on

Location quality: street number, cross street, or landmark. If it’s vague, it should ask for more.
Low-detail reports: if a report is too thin to route, it should prompt for the missing details instead of guessing.
Repeat reports: basic duplicate detection so the same issue doesn’t create five separate tickets.
Tracking: once it’s a job, it’s visible and can move through statuses to closure.

A quick note on data

This is a demo environment. Don’t submit anything sensitive. Photos and text are meant to describe public infrastructure issues like potholes, sidewalk hazards, signs, streetlights, drainage, etc.

Report an issue Browse jobs Back home